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A consumer watchdog issued a warning about Google’s AI agent shopping protocol — Google says she’s wrong

January 13, 2026
Julie Bort
TechCrunch
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**Understanding Google's New Shopping Protocol: A Consumer's Guide** In this article, we dive into an important discussion surrounding Google's new Universal Commerce Protocol. A consumer watchdog has raised significant concerns about this shopping protocol, suggesting that it could lead to consumers paying higher prices for items. Google, however, has strongly rebutted these claims, asserting that the protocol is designed to benefit users. Throughout this piece, readers will gain insight into what the Universal Commerce Protocol is all about. We will explain how it is intended to work and the potential risks it poses for everyday shoppers. Understanding this protocol is crucial, especially for those who frequently use Google for their online purchases. Moreover, we will unpack the implications of the watchdog's warning. What does it mean for consumers? How could it affect pricing strategies in the online marketplace? By the end of the article, readers will be able to better understand the complexities of this new technology and the ongoing debate surrounding it. This conversation is not just about Google or its protocol; it touches on broader issues of transparency and fairness in online shopping. As consumers, being informed helps

A consumer economics watchdog says Google's new Universal Commerce Protocol is ripe for misuse where consumers could pay more for items. Google denies this.

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